Question 1

How is this different from other period trackers?

Accepted Answer

We don't collect anything. No accounts, no servers, no analytics. Cycle data stays on the device, encrypted by the OS. Most other apps store your data in the cloud and sell ads against it. We don't.

Question 2

What happens after the 7-day trial?

Accepted Answer

Nothing automatic. Premium features lock; the rest of the app keeps working. To unlock, a parent completes a one-time $4.99 purchase. No subscription, no renewal, no charge if you do nothing.

Question 3

Is this a subscription?

Accepted Answer

No. AsterKit is a one-time $4.99 purchase: no subscription, no renewal, no recurring charges. You pay once and the app is yours permanently. The 7-day free trial lets you try the full app before any purchase is required.

Question 4

Why does a parent need to approve setup?

Accepted Answer

AsterKit is designed for teens (13+), so a parent or guardian completes a short parental verification step before the trial starts. This is a deliberate COPPA-compliance design. It confirms a responsible adult has reviewed the app, while keeping the cycle log private to the teen. The verification is a simple challenge (no account, no payment). If the family decides to keep the app after the trial, the parent approves the one-time $4.99 purchase at that point.

Question 5

I lost my phone. Is my data backed up?

Accepted Answer

No. AsterKit stores all data only on your device. That's the privacy guarantee. There is no cloud backup. If you lose your phone, the cycle data is not recoverable. We recommend noting your start dates in a secondary place if continuity matters to you.

Question 6

Can I use AsterKit on multiple devices?

Accepted Answer

Not currently. Because there is no cloud sync, data lives only on the device it was logged on. The $4.99 premium purchase unlocks the app on any future reinstall of the same Apple ID or Google account, but cycle history does not transfer between devices.

Question 7

How do I get a refund?

Accepted Answer

Refunds are handled by Apple or Google, not by us. On iOS: Settings → Your Name → Subscriptions & Purchases → Report a Problem. On Android: Google Play → Order history → Request refund. We have no ability to issue refunds directly, but Apple and Google are usually quick about it within the first few weeks.

Question 8

What data does AsterKit collect?

Accepted Answer

No cycle data ever leaves your phone. The only data that ever leaves your phone is an anonymous purchase token sent to RevenueCat (our payment provider) when you make a purchase. That token is not linked to your name, email, or any cycle information. See our Privacy Policy at /privacy for full details.

Question 9

My parent wants to remove the app. Will there be charges?

Accepted Answer

No. AsterKit is a one-time purchase with no subscription. Uninstalling the app deletes all local cycle data and stops any association with it. There are no recurring charges to cancel.

Question 10

The app isn't opening. What should I do?

Accepted Answer

Try force-quitting and reopening the app. If the issue persists, email support@asterkit.app with: (1) your device model, (2) iOS or Android version, (3) the app version (visible in Settings → About inside the app), (4) a description of what you're seeing. We'll respond within 24 hours.

Question 11

What does the free trial include?

Accepted Answer

The 7-day trial gives full access to everything in AsterKit: cycle logging, period predictions, symptoms, mood tracking, history, and all display options including discreet icon choices. No credit card is required to start. On day 8, premium features lock; the rest of the app stays usable. A parent can complete the one-time $4.99 purchase at any point to keep premium features active permanently.

Question 12

Will my cycle data appear in my iCloud or Google backup?

Accepted Answer

No. AsterKit explicitly excludes cycle data from iCloud and Android auto-backup. This is a deliberate privacy decision. It means your cycle history never leaves the device, but it also means a backup restore will not recover it. Your $4.99 purchase entitlement is tied to your Apple ID or Google account and will restore normally; only the cycle log itself is non-recoverable.

Question 13

I'm getting a new phone. What happens to my AsterKit data?

Accepted Answer

Your $4.99 purchase is tied to your Apple ID or Google account, not to the device, so you will not need to buy it again on the new phone. However, cycle history is stored only on the device and is excluded from iCloud and Android backup by design. Switching to a new phone means starting a fresh log. We recommend noting your recent cycle start dates before switching devices.

Question 14

Can I use AsterKit instead of seeing a doctor?

Accepted Answer

No. AsterKit is not medical advice, not a diagnostic tool, and not a substitute for talking to a clinician. It's a tracking tool that lets you show up prepared. Most pediatricians and gynecologists ask three things during a teen visit: when your last period started, how many days it lasted, and how regular your cycle has been. AsterKit's History tab shows all three on one screen. Bring your phone to the appointment and you have the answers. The full medical disclaimer is at /terms#not-medical-advice.

How can we help?

Reminders and notifications

Didn’t find your answer?